The Mind Heroes, LLC Privacy Policy and Site Terms

The Mind Heroes, LLC, also known as Myrna Fay Flick, is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website. “You” or “Your” means you as a participant in or as a user of the MyrnaFayFlick.com or TheMindHeroes.com website. “We” or “Our” or “Us” means The Mind Heroes, LLC. “Our site” means MyrnaFayFlick.com or TheMindHeroes.com.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This enables us to both fulfill and support the products you purchase.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.

Email marketing: With your permission, we may send you emails about new products, free and premium content (i.e. blog posts, YouTube videos, webinars, etc.), and special events.

SECTION 2 – CONSENT

When you provide us with personal information to complete a transaction, verify your credit card or place an order, we infer that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason (i.e., newsletter subscription and marketing messages), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.

You may withdraw your consent at any time by clicking on an “unsubscribe” link offered at the bottom of every email we send.

You may also withdraw your consent anytime, by contacting us at Myrna@TheMindHeroes.com or mailing us at: The Mind Heroes, 2304 S Lakeline Blvd, #422, Cedar Park, TX 78613.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.  Also, if our site is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell and support our products and services.

IMPORTANT: We do not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners or vendors. Again, we take your privacy very seriously.

SECTION 4 – DATA STORAGE

Our shopping cart solution is hosted and managed by ConvertKit. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through ConvertKit’s data storage, databases and the general ConvertKit application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then ConvertKit stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

NOTE: At no point during the transaction does The Mind Heroes, LLC take custody of or store your credit card information. This is process is monitored and managed by ConvertKit, and you can read their terms of service, privacy policy and PCI Compliance information by visiting their site at: https://convertkit.com/terms/

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

MyrnaFayFlick.com and TheMindHeroes.com utilize cookies to create a more customized experience for our users and customers. We also use tracking pixels (i.e. Google Analytics) to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site. Finally, we use remarking pixels from Facebook and Google to aid in customized, targeted follow-up advertising.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at Myrna@TheMindHeroes.com  or by mail at:

The Mind Heroes, LLC
2304 S Lakeline Blvd, # 422

Cedar Park, TX  78613

Site Terms and Conditions of Use

  1. ACCEPTANCE OF TERMS

By accessing, downloading, installing, or using services from The Mind Heroes, LLC whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these terms, which You acknowledge that You have read and understood.

We reserve the right, at our sole discretion, to change, modify or otherwise alter these terms at any time. You must review these terms on a regular basis to keep yourself informed of any changes.

  1. EARNINGS AND INCOME DISCLAIMER:
    The Mind Heroes, LLC (“Myrna Fay Flick”) cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our programs. We give you a 30-day satisfaction guarantee on the products we sell, so if you are not happy for any reason with the quality of our programs, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results, and we do not offer any legal, medical, tax or other professional advice. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

These policies and procedures apply to all The Mind Heroes, LLC products sold on this site or any other site owned by The Mind Heroes, LLC that includes a link to this website.

  1. Returns and Cancellations
  • 100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
  • Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
  • You have THIRTY (30) Days from the date of the original purchase to return the product to receive your refund. Any return received after the THIRTY (30) DAY time limit will not be processed.
  • To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
  1. Courses

You have THIRTY (30) Days from the date of the original purchase to review the training and preview the course. Any refund requests after the THIRTY (30) DAY time limit will not be processed.

  1. Live Streams

LIMITATION ON LIABILITY

LIVE STREAMS AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. THE MIND HEROES, LLC DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.

The Mind Heroes, LLC is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any The Mind Heroes, LLC owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of The Mind Heroes, LLC which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, The Mind Heroes, LLC, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THE MIND HEROES, LLC WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

  1. Your Account

You agree to provide accurate and complete information when you register with, and as you use, The Mind Heroes, LLC services, and you agree to update your account information to keep it accurate and complete. You agree that The Mind Heroes, LLC may store and use the information you provide for use in maintaining and billing fees to your Account.

  1. Social Media Groups and Communities

Individuals from all backgrounds are welcome here. We have members of all skill and experience levels.

We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of group guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global tribe, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

  • Individuals from all backgrounds are welcome
    We have members of all skill and experience levels.
  • Keep it respectful
    Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
  • No pitching to the group
    We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be removed. You should view the group as your peers, not your leads.
  • No gated content
    Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
  • Respect confidentiality
    Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
  • Keep it on topic
    We reserve the right to remove posts based on off-topic content or offensive content.
  • Partnering with other members
    Access to this group does not mean that The Mind Heroes, LLC endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy.
  • Report posts that are breaking group policies
    Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our tribe manager in the comments, or reach out to our tribe manager directly via private message so our team can review them.
  1. NTELLECTUAL PROPERTY

You agree that The Mind Heroes, LLC, including but not limited to The Mind Heroes and Myrna Fay Flick products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement these services, contains proprietary information and material that is owned by The Mind Heroes, LLC and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of The Mind Heroes, LLC services in compliance with this Agreement. No portion of these services may be reproduced in any form or by any means, without expressed written permission from The Mind Heroes, LLC. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on The Mind Heroes, LLC services in any manner, and you shall not exploit the Myrna Fay Flick or The Mind Heroes brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, The Mind Heroes, LLC and its licensors reserve the right to change, suspend, remove, or disable access to any products, content, or other materials comprising a part of the Myrna Fay Flick or The Mind Heroes brand at any time without notice. In no event will The Mind Heroes, LLC be liable for making these changes. The Mind Heroes, LLC may also impose limits on the use of or access to certain features or portions of our services, in any case and without notice or liability.

All copyrights in and to The Mind Heroes, LLC (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by The Mind Heroes, LLC and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE WEBSITE OR ANY PROGRAM OF THE MIND HEROES LLC, EXCEPT AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Myrna Fay Flick, The Mind Heroes logo, other trademarks, service marks, graphics, and logos used in connection with The Mind Heroes, LLC are trademarks or registered trademarks of The Mind Heroes, LLC. in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with The Mind Heroes, LLC services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.

Personal Checks

  • All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be processed.
  • All returned check will be charged a $25 USD return check fee.
  • Counter checks will not be accepted.
  • Checks and money orders must be sent in US funds.

Customer Service:

If you have questions or comments regarding The Mind Heroes, LLC products, please email myrna@themindheroes.com.